Welcome to Cuddly Cute Designs!
Purchased patterns are downloaded files and are not completed paper piecings.
Formats currently available include: AI, DXF, SVG, WPC, PDF, PNG, and JPEG.
I highly recommend that you save your purchased files to an external device, such as an external hard drive, disc, or jump drive. Lost or corrupted files will not be replaced. There are NO REFUNDS given as these are downloadable, digital files that cannot be returned. This includes double purchases. Please keep track of what you have already purchased.
Problems with the shopping cart not showing the sale price at checkout: If this happens close out of your internet browser window, reopen the internet window, come back to cuddlycutedesigns.com, click on View Cart. The sale price should appear. If it does not please contact me.
Problems not receiving the download links: If the download page does not display after checkout with Paypal, go to your email and check for the email receipt for file purchase. This email will have the links to the files you purchased. If no email was received, contact me and I can send you a link to your purchased files.
Feel free to contact me with any of your questions and THANK YOU for stopping by!!